Cryssa Bartels
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Recent activity by Cryssa Bartels Sort by recent activity-
How To: Review Specific Types of Alerts
To efficiently manage alerts in Passport, you can use the Monitor or Network Monitor tabs to apply customizable filters. These filters include Severity (e.g., Exclusions, License Expired), Confiden...
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How To: Schedule Custom Reports
Passport allows users to schedule reports that are automatically emailed on chosen days, providing key insights directly to your inbox. This article covers how to set up scheduled reports across di...
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Client Single Sign-On Overview
To add Single Sign-On (SSO) to your organization’s Passport account, complete the SSO Questionnaire (linked below) and email it to techsupport@providertrust.com. A support team member will connect ...
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How do I Export a Report of Missing, Expiring or Expired Items?
In the Cautions/ Expires tab, you have the option to sort by the amount of time the license has until expiration, and the status of the license (among other options).Below are the steps on how to e...
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How To: Log in to Passport
This article explains how to log in to Passport using the credentials from your Welcome Email. It provides steps to troubleshoot if you did not receive the email, including checking spam or contact...
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How To: Add a New License (ie: cannot find license for your provider)
If you cannot find a credential issuer or type in Passport, you can submit a Credential Proposal to ProviderTrust for review. Start by emailing support@providertrust.com or messaging via the chat w...
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How To: Use the Unique Identifier Data Template
This article outlines the process for transitioning from using Social Security Numbers (SSNs) to Unique IDs as provider identifiers in Passport. The Unique ID Data Model allows monitoring for provi...
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OIG Self Disclosure Protocol
If you have billed the Centers for Medicare & Medicaid Services (CMS) for services provided by an excluded provider, consider using the OIG Self-Disclosure Protocol to potentially reduce penalties...
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Overview of Bi-Directional Interface
This article explains how Passport enables communication of monitoring results back to your data source, such as an HRIS or EHR, via Secure File Transfer Protocol (SFTP). Reports in .csv format are...
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Scheduling Reports to SFTP/HRIS
This article explains how to schedule Secure File Transfer Protocol (SFTP) reports in Passport to integrate data directly with your HRIS. Each .csv file includes a prefix, report type, user name, a...