ProviderTrust ensures accurate credential verification through a five-step process. First, credential data is analyzed to determine verifiable and non-verifiable items. Next, credentials are mapped and standardized for consistency. Then, organizations upload credentials with key details like type, issuer, and number. ProviderTrust verifies these credentials at the primary source, flagging issues via a color-coded alert system. Finally, credential governance helps manage alerts and resolve discrepancies to maintain compliance and operational efficiency.
ProviderTrust Credential Verification Process
ProviderTrust ensures your organization’s credentials are verified at the primary source through a five-step process:
1. Credential Analysis
- What You Provide: Submit credential data, including type and issuer. Example: "Registered Nurse" credentials from Texas and Ohio Boards of Nursing.
- What We Do: Analyze data to identify verifiable credentials. Sample credentials may be requested for review.
2. Credential Mapping
- Standardizing Data: ProviderTrust maps and standardizes credential values (e.g., "Registered Nurse" becomes "RN").
- Handling Overlaps: If a value corresponds to multiple credentials (e.g., “Social Worker”), we’ll ask for updates to ensure accuracy.
3. Credential Supply
- Data Submission: Upload credentials with key information:
- License Type
- License Issuer
- License Number
4. Credential Verification
- Verification Process: ProviderTrust verifies credentials with primary sources based on your service agreement.
- Alert System: Issues trigger alerts in your account, categorized as Red (critical) or Yellow (moderate).
5. Credential Governance
- Managing Alerts: Your team must address alerts, updating incorrect data as needed.
- Regular Reviews: Check file upload summaries to resolve errors and maintain accuracy.
By following these steps, ProviderTrust ensures efficient credential verification, helping your organization remain compliant and proactive in managing credentials.