In Passport, all alerts regardless of Result Status (Red, Yellow or Green) will have a "Last Updated Date." But what does this mean?
The "Last Updated Date" represents the last time a monitor alert had a meaningful change.
So what counts as a meaningful change?
The first time a license, sanction, exclusion, or other monitor service result comes into the system, that date will contribute to an event that is meaningful. From that point forward, progress status updates and primary source updates that result in a new monitor alert will also be considered meaningful.
"Last Updated Date" is a general tool to help prioritize events for the user when reviewing data within the system. "Last Updated Date" was not designed as a value to key off of for highly structured processes or automation.
Please note that this date does not represent the last verification of a particular item.
For primary source license verification, the verification date can be found when you are reviewing the details of a license alert. For other types of discipline such as exclusions, board actions, etc, your verification schedule is part of your Service Level Agreement (SLA) in your company's contract and in your Compliance Letter. To access your compliance letter, you can refer to the following article: What Reports Are Available In The Reports Tab?
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