Passport FAQs
Types of Monitor Alerts
Compliance
- How To: Troubleshoot Login Issues
- How To: Get a Username
- Can I Use ProviderTrust's Passport service for Pre-Hire Screenings?
- What is a Provider?
- What are the ProviderTrust Support hours?
- OIG Self Disclosure Protocol
Reports
- How To: Access New Client Admin Reports
- How To: Provide Proof of Monitoring for an Audit
- How To: Export Historical License Verifications
- What Reports Are Available In The Reports Tab?
- How To: Schedule Custom Reports
- How To: Export Missing Credentials Report
Monitor Alerts
- How To: Review A Monitor Alert
- Learning Passport: Compact Nursing Licenses
- What is An Unable to Determine Exclusion?
- What is a Social Security Death Master alert?
- What is a Progress Status?
- What Does "Last Updated Date" Mean When Reviewing Monitoring Results?
Credential Management
Monitoring Services Questions
Provider Management
User Settings
Common File Failure Errors
Dashboard Questions
Super Users How To
- Hierarchy Dashboard vs. Corporate Dashboard
- How To: Allowlist Emails for ProviderTrust
- How To: Change Facility Name
- How Do I Add A New Unit?
- How To: Add A New Job Title
- How Do I Create A New Corporate Dashboard View?