This article explains how to log in to Passport using the credentials from your Welcome Email. It provides steps to troubleshoot if you did not receive the email, including checking spam or contacting support.
Logging in to Passport:
Navigate to Passport and enter your login credentials. You should have received your credentials in the form of a "Welcome Email." If you have not received your Welcome Email, please check your spam or junk folders in case your email filters accidentally placed it there. If you still cannot find your Welcome Email, please reach out to your system administrator or ProviderTrust Client Care Support team for help.
Press Login to access your Passport system.
In case of any login issues, you can click the "Need Login Help" button below the username and password fields or contact Support via the widget in the bottom right-hand corner to contact Client Care support.
Next: Navigating the Passport Dashboard
Need additional support? Contact the Client Care team for access to one of our on-demand training webinars.